Order Fulfillment:

All orders will be processed at least one business day after receiving the order and also when funds have cleared into our account. We endeavour to process express orders immediately but this might not always transpire.

We’ll email you a tracking number once your order is dispatched. Does not apply to local Perth orders.

For pick up orders, we’ll let you know via email when it’s ready for pick up.

Orders are only processed from Monday to Thursday between 9am and 3pm AWST. We don not process orders from Friday to Sundays and on any public holidays.

All orders that we receive on a Thursday will be processed the following week.

We reserve the right to cancel and refund any order that may disadvantage us in shipping cost or in any other way we see fit.

Please check your spam/junk mail if you do not receive our emails.

Legal agreement:

The following Terms & Conditions, together with our Privacy Policy are the complete terms of a legal agreement between you and Merco Trading Company (MTC) in relation to your access to and use of this website. By accessing and browsing this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these terms & conditions, then do not use this website.

Intellectual property:

Material and content displayed on this website including text, graphics, logos, button icons, images, the website layout and software is subject to copyright owned by Merco Trading Company. Any other use of material on this website including the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.

Information on the website:

Information on this website may or may not change from time to time. It is not promised or guaranteed to be correct, current or complete. This website may contain technical inaccuracies or typographical errors. MTC assumes no responsibility for updating this site and to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision based on information on this website.

Limitation of liability:

To the extent legally permitted, MTC is not liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type related to or arising from this website in any way.


You agree to indemnify, defend and hold harmless MTC from and against all losses, expenses, claims, proceedings and damages of every kind due to or arising out of any violation of these terms, the rights of another party or any applicable law or arising out of any activity related to your account connected with this website, by you or any other person accessing this website using your account.

Password security:

You are responsible for the safety of your password. MTC has no access to your account and password. You are responsible to prevent the password being disclosed to any third party.